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RBGAN Migration:
Instructions for installing the software on additional computers

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Posted: 7/9/2005

The information that follows is provided to assist RBGAN users. It is based on field reports from a few users who have made the upgrade, as well as available information from Bizub Communications and Inmarsat. HumaniNet accepts no responsibility for any difficulties, including software or hardware problems, that may occur in making the upgrade. This information is advisory only and the user must use judgment in accepting these tips.

Once you have installed the new software, you cannot go back to the old satellite.

These instructions are for upgrading additional computers after the upgrade has been performed on your RBGAN.

  1. Insert the new CD in your computer. Do NOT connect the R-BGAN modem to your computer.
  2. If the install wizard does not start up automatically, start the installation manually by choosing"Start, Run" and then type in "D:\Setup.exe".
  3. The installation should now begin with the "Welcome" screen. Press "Next" to start the installation process.
  4. When the "Choose Destination Location" screen appears, just click on the "Next" button.
  5. Then, the "Start Installation" screen will appear. Just choose "Next" again.
  6. After the software is installed on your computer you will be prompted with a "Proceed with Modem Upgrade" screen telling you to connect your R-BGAN modem to your computer. DO NOT CONNECT THE MODEM! Just click on "Next".
  7. You will now see the "R-BGAN Satellite Modem Upgrader" Screen. There will be a pause for a few seconds while your computer tries to locate your modem. This will fail, of course, because your modem is not connected. You will then see an alert message informing you that the software was unable to get the modem's software version. Just click "OK" to make this screen disappear. Then, close the "R-BGAN Satellite Modem Upgrader" screen by clicking on the "X" in the top right corner.
  8. Another screen called the "BGAN System Information Upgrader" will appear. After several seconds, another alert message will appear informing you, "Cannot connect to the Satellite IP Modem". Simply close both of these screens.
  9. You should now see a screen that says, "The upgrade has been completed". The setup will now check for Java... (etc.)." Press "OK". If the screen disappears and nothing else happens, the installation is complete! If you are prompted to install additional applications such as "Adobe Reader" or "Java", just follow the instructions to complete the installation.

Once you have installed the new software, you cannot go back to the old satellite.

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